This wedding photographer just went through something that no one in their profession ever wants to experience. In this line of work, you only have one chance to make things right.
As bad as this situation was for him, it was even worse for the bride and groom. Justin Gummow has shared the sad story on TikTok, in hopes of assisting other photographers who find themselves in a similar predicament.
Gummow had been responsible for a wedding photo shoot but he ended up losing the photos accidentally. This would be bad enough in and of itself. To make matters even worse, he had to break the terrible news to the couple.
Can you imagine how terrified he must have been? The biggest day of their lives and it is all gone because of an issue that he could not avoid. We would not want to be in Justin’s shoes there, that is for sure.
“I was transferring the photos and the card got corrupted and I lost all the photos,” he shared on TikTok. There was nothing that the photographer could do to salvage the situation. The card had been “cut and copied over,” so he was out of luck. The photos still existed but they were too distorted for the couple to use.
Gummow did everything in his power to save the pictures. He spent hundreds out of pocket on third-party services and various equipment. “I sat there and I cried for a minute,” he shared. “I have to call the bride and I have to let her know that all the memories from her day that she called a professional photographer to take are gone.”
However, all was not lost! “Then I was looking at the back of my camera — cause the card — I could see the pictures,” he continued. When he looked at the previews, he realized that most of the pictures looked how they were supposed to.
The WiFi on his camera could be used to send the photos directly to his phone. From there, he was able to recover the majority of the images.
@justinshootscanon
“It was oddly satisfying to hear someone take full responsibility like that,” said one viewer and we agree. We love that Justin was willing to take accountability and do whatever he could to make things right.
Fortunately, he was able to recover the photos and now the couple will have a happy story to tell instead.